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It tells you what to expect when we collect your personal information via our website. Please only use our service if you are completely happy with this policy.
Generally, the policy covers only information provided to us. If you give personal information to other people, such as payment providers or other websites, please check their privacy policies.
Yes. Please check it whenever you visit our website. We will assume you agree to the new version of the policy if you use the site after its effective date.
Information which you upload to our service or otherwise give us such as:
Automated information about your use of our service such as:
The following information about you may be provided to us by other people:
Because it’s necessary to take steps at your request to enter into a contract with you and/or to perform such a contract, e.g., send service messages, process payments and fulfil orders. This applies to initial enquiries and to contact and transaction details.
Because it’s in our ‘legitimate interests’, e.g., to manage and improve our service including tracking usage patterns and preventing or detecting fraud or abuse. This applies to automated usage data.
Because you’ve agreed. This applies to contact or other information which you give or allow us to use for newsletters or other marketing. You can withdraw permission at any time as explained on our service or by emailing us at the above email address.
If you supply us with someone else’s email address for a ‘Refer A Friend’ or similar offer, to send a referral message to that person and we will delete it within six months thereafter.
For 12 months or until your account is closed, if sooner. You can close your account by emailing us at the above email address.
We may hold on to some of your information for longer (typically up to six years) if reasonably needed for legal, regulatory or tax reasons, deal with disputes, prevent fraud or abuse and/or enforce our terms and conditions.
We will keep your information which we use only for newsletters or other marketing until you tell us to stop sending you such messages.
Your personal information which we collect is stored within the EU and is not transferred to any third countries except as follows.
Your personal information may be transferred to the US by third-party service providers who are certified under appropriate data protection frameworks, which provides certain safeguards for your personal information. These include analytics providers, advertising platforms, and email delivery services.
We and/or other companies use cookies and other tracking technologies on our website. A cookie is an identifier (a small file of letters and numbers) that is sent to your web browser. Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others.
Some are temporary ‘session’ cookies that remain in the cookie file of your browser only until your browser is closed. Whereas persistent cookies stay for longer (depending on the lifetime of the specific cookie). Our site’s functionality will be limited if you configure your browser to reject cookies.
These kinds of cookies recognise and count the number of website visitors as well as providing other information about the visit such as duration, route through the website and where the visitor came from. This information helps us to improve the way our website works, for example by making sure users find what they need easily.
These kinds of cookies are typically used to personalise ads on this or other sites based on your use of our site, to measure ad effectiveness (for example, how often you click on or view ads and whether you go on to buy something from the advertiser) and to stop you being shown the same ad repeatedly.
Our payment provider may place cookies if you use their payment services on our site.
If the legal requirements are met, you have the right:
You may also have the right to object to use of your personal information in certain circumstances.
If you have a complaint about how we are dealing with your personal information, please contact us via the email address above. If you are not happy with our response or think we are not handling your personal information in accordance with the law, you have the right to complain to your local Data Protection Authority.
For any privacy-related questions or concerns, please contact us at contact@winthecrown.eu.
Last updated: December 2024
